In this role you will be responsible for managing the Support Team, providing online support to all our customers worldwide. We are looking for someone with great communication and user support skills as well as a broad range of technical and managerial abilities. Your main goals will be high customer satisfaction through fast and reliable responses and quick resolution times. You will act as a focal point for communication with key stakeholders such as, Product Managers, Customer Success as well as R&D teams to ensure a smooth flow of escalations and resolutions.
At Arbox, we live and breathe fitness.
Our mission is to help gym and studio owners transform from fitness experts to business experts. We work together with our clients to simultaneously grow their businesses while focusing on doing what they do best – building a community of fitness lovers and making their members feel healthy and happy.
With a global presence and a hyper-growing amount of 1MM end users, our SaaS product is redefining the fitness industry worldwide! We are looking for people to join our energetic and fast-paced team. If you’re enthusiastic, creative, and passionate about all things fitness, Arbox is the place for you.