As a Customer Success Manager, you will champion the delivery of the Arbox solution for our clients, and own the customer relationship for full-cycle success from onboarding, success planning, value demonstration, retention and technical support to Up & Cross-Sells.
You will be the trusted advisor our clients seek advice from to improve their customer experience and develop ongoing repeatable implementation and onboarding strategy plans from a data-driven mindset. You will understand their unique challenges and offer solutions leveraging the Arbox Platform. You will be expected to drive action plans from data driven insights
At Arbox, we live and breathe fitness.
Our mission is to help gym and studio owners transform from fitness experts to business experts, by allowing them to simultaneously grow their businesses while focusing on doing what they do best – build a community of fitness lovers and making their members feel healthy and happy.
Dreaming big from the get-go, our SaaS product has disrupted the fitness industry with a presence in 800+ gyms across 23 countries worldwide and a hyper-growing amount of 1MM end users.
Arbox has an energized, innovative, fun, and supportive culture – we look for people who are friendly, creative, and dynamic, and who share our belief that fitness is a lifestyle.