As a Customer Success Manager, you will champion the delivery of the Arbox solution for our clients, fostering relations and ensuring satisfaction. Building strong client relationships is really important to us at Arbox and it will be your job to serve as the main point of contact between the client and the rest of the Arbox team. You will be responsible for managing client onboarding, building and executing client success plans as well as encouraging communication with clients to ensure that they are utilizing all features of the solution.
As Customer Success Manager you will be given the opportunity to create and lead webinars, courses and demos to support and guide customers with technical support to Up & Cross-Sells. You will represent the voice of our clients and be their go-to person, enhancing and improving their customer experience through data-driven action plans and insights.
At Arbox, we live and breathe fitness.
Our mission is to help gym and studio owners transform from fitness experts to business experts. We work together with our clients to simultaneously grow their businesses while focusing on doing what they do best – building a community of fitness lovers and making their members feel healthy and happy.
With a global presence and a hyper-growing amount of 1MM end users, our SaaS product is redefining the fitness industry worldwide! We are looking for people to join our energetic and fast-paced team. If you’re enthusiastic, creative, and passionate about all things fitness, Arbox is the place for you.