The potential candidate will be responsible for leading The Customer Success Team, creating and driving forward strategies for onboarding, integration plans, and retention. You will guide and develop the team Professionally to deliver CS capabilities focusing on revenue and growth.
Simultaneously the candidate will partner with customers to develop and execute success plans, remove technical barriers, and identify opportunities to help customers expand their use of Arbox services. Working cross-functionally with all teams, you are the bridge between Arbox and the customer, communicating with customers on a daily basis, providing customer feedback to our Product and R&D teams
At Arbox, we live and breathe fitness.
Our mission is to help gym and studio owners transform from fitness experts to business experts. We work together with our clients to simultaneously grow their businesses while focusing on doing what they do best – building a community of fitness lovers and making their members feel healthy and happy.
With a global presence and a hyper-growing amount of 1MM end users, our SaaS product is redefining the fitness industry worldwide! We are looking for people to join our energetic and fast-paced team. If you’re enthusiastic, creative, and passionate about all things fitness, Arbox is the place for you.