Arbox Management Platform https://arboxapp.com Fitness Business Management Platform Wed, 14 Oct 2020 05:41:04 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.1 https://arboxapp.com/wp-content/uploads/2019/10/Blue-70x70.png Arbox Management Platform https://arboxapp.com 32 32 What’s New in the Arbox Members App Version 4.0? https://arboxapp.com/2020/10/13/whats-new-in-the-arbox-members-app-version-4-0/ Tue, 13 Oct 2020 15:27:43 +0000 https://arboxapp.com/?p=14080 Arbox 4.0 was built from scratch with advanced features, a completely new design and user experience, alongside functionality that you won’t find in any other fitness app. We’ve put together a list of all the improvements and changes that you can discover after upgrading to the new app version:   Enhanced User Experience: Language Support: […]

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Arbox 4.0 was built from scratch with advanced features, a completely new design and user experience, alongside functionality that you won’t find in any other fitness app.

We’ve put together a list of all the improvements and changes that you can discover after upgrading to the new app version:

 

Enhanced User Experience:

Language Support:

  • User interface in English and Hebrew (with more languages coming soon!)
  • The app will open automatically in the language used by the mobile device and can be changed within the settings
  • Push notifications – sent for occurrences like being added to a class from the waiting list, a class is canceled as well as reminders for registered classes and more – these will all be sent in the chosen language (and localized emails are coming soon!)

 

Dedicated Onboarding:

  • Choosing a new secure password
  • Building a personal profile
  • Updating profile pictures
  • Short walkthrough of the app

 

Creating a Stronger Fitness Community – for Coaches, Members and the Fitness Centers Themselves:

Fitness Center Profiles:

  • Complete control of the management system within the app
  • Add your logo
  • Writing and publishing text about your center, your vision, hours of operation, etc.
  • Option to showcase contact information – email, phone number and links to your website and social media

 

Member Profiles:

The best way to retain members in the fitness industry is to create a connection between them and your business, as well as between them and other members. In the new app version we’ve created an entire world for building a strong internal community within your fitness business:

  • Each member can create a personal profile that will include a picture and a bio as well as hobbies and a personal motto
  • Members can invite others to join them for a class or workout right from the app. Once registration for a class is completed, the members can invite other users to join them (based on free space within the class). The invited member will receive a push notification to let them know
  • Members who add in their birth date can receive balloons from other members of the community that will show up in their feed
  • Of course, in order to maintain privacy, members have to accept friend requests before they can be invited to a class

 

Dynamic Feed:

  • Integrated digital COVID-19 health form
  • A new and quick interface for filling out digital forms
  • Messages from the gym or studio can include links that will open in the users’ mobile browser or relevant app (such as YouTube, Instagram, etc.)
  • A member or trainer with a membership at more than one fitness center will see all updates within their main feed
  • Members can view their recent progress showing their average classes per week and other data

 

Class Schedule:

  • Simple calendar interface 
  • Each class will have a short description next to it
  • Direct links to Zoom classes
  • “My Classes” tab – showing all of the member’s past registrations and cancelations

Complete control over schedule display from the Management System:

  • Display / removal of the number of members waiting to join a class
  • Display / removal of the number of members registered for a class
  • Display / removal of the number of open spots for a class
  • Display / removal of the name of the coach / trainer
  • Display / removal of branches (for businesses with more than one branch)

 

Managing Memberships and Digital Forms:

  • Easy viewing of each member’s active, future or inactive membership and punch cards 
  • Display of class registration history for each member, as well as late cancelations and future registrations according to each membership or punch card
  • Display of digital forms (waivers and health declarations) for each member (coming soon!)

 

Publishing a Workout:

  • Ability to add in links within each class for external videos on YouTube / Facebook / Instagram or any other external page to provide examples of workouts, stretches, cool downs and more
  • Easy and quick presentation of workout results
  • Leaderboard (coming soon!)
  • Publishing personal RM results for hundreds of exercises (coming soon!)

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The Fitness Industry in the Midst of COVID-19: Deloitte & Arbox Joint Report https://arboxapp.com/2020/10/04/the-fitness-industry-in-the-midst-of-covid-19-deloitte-arbox-joint-report/ Sun, 04 Oct 2020 13:13:14 +0000 https://arboxapp.com/?p=13694 After living in the reality of COVID-19 for more than half a year, we wanted to take a deeper dive into how the worldwide pandemic is affecting the fitness industry. Together with Deloitte, the world’s largest consulting firm, we put together a detailed report examining the impact of COVID-19 on the fitness industry as a […]

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After living in the reality of COVID-19 for more than half a year, we wanted to take a deeper dive into how the worldwide pandemic is affecting the fitness industry. Together with Deloitte, the world’s largest consulting firm, we put together a detailed report examining the impact of COVID-19 on the fitness industry as a whole. 

The report was created after compiling, analyzing and understanding an immense amount of data. It includes an overview of the global fitness industry, the impact of the pandemic on various markets, how many businesses pivoted to a more virtual approach and an outlook for the future. 

If there was one major takeaway from our research it’s the following:

Lockdown is an excellent opportunity to strengthen your connection with your members.

Businesses that did so experienced huge growth and success when they reopened their doors. 

We’re now excited to present the full report free of charge. 

Click here to view the full report: Deloitte & Arbox Fitness COVID-19 Report

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How Does a Management Platform Help Your Martial Arts Studio? https://arboxapp.com/2020/09/29/how-does-a-management-platform-help-your-martial-arts-studio/ Tue, 29 Sep 2020 11:50:28 +0000 https://arboxapp.com/?p=13617 Running a martial arts studio requires passion, skill, patience, motivation and dedication in order to coach students effectively. The quality and the success of your studio relies heavily on your ability to focus on what matters – providing quality training that ensures your members are engaged and keep coming back.  The issue, as always, is […]

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Running a martial arts studio requires passion, skill, patience, motivation and dedication in order to coach students effectively. The quality and the success of your studio relies heavily on your ability to focus on what matters – providing quality training that ensures your members are engaged and keep coming back. 

The issue, as always, is finding the free time to devote to your students. As a business owner, you know that free time is hard to come by. From arranging schedules, retaining members, sorting payments, and more, you’re most likely dealing with a mountain of work, daily. 

Naturally, streamlining your daily tasks is the way to go if you want to focus on providing superior service. And, to effectively streamline your tasks, you need a management platform that can help optimize your martial arts studio. 

So, how exactly can a management system help you? Let’s find out. 

 

Improve Payments 

Have you ever found yourself missing a payment or two? Let’s be honest, manual payment management doesn’t provide you with the best overview of your finances. 

Rather than risk business losses, why not improve your cash flow efforts altogether?

Martial arts studio software is the perfect tool to gain a clear view of all the payments you generate on a monthly basis. With all your invoices integrated into a sleek and intuitive interface and smart filters for a quick view, you can rest assured that your payments are in good hands – and not getting lost in the shuffle.

With just a touch of automation, you’ll manage to collect all payments on time, stay on top of upcoming payments and even offer certain members recurring payment capabilities. You can even have the freedom to sell merchandise and other offerings in addition to memberships to further increase your revenue. 

In other words, it’s the perfect tool to collect, control, and manage all aspects of the financial side of your business. 

 

Member Management

As a studio owner, you know that martial arts training isn’t for the faint-hearted. Training is physically demanding, requires discipline and constant motivation. 

Your members, like anyone, are bound to hit a wall, lose motivation, and forget just how rewarding martial arts can be. But, rather than just let them quit and lose a member, why not give them that little push to keep them engaged and motivated to persevere.

Martial arts studio software ensures the survival of your businesses by placing emphasis on member retention. Sending automated notifications, selling merchandise, opening communication, and more, helps you develop relationships with your members outside of training, and build a stronger and more inviting environment. 

You can also engage them through a members mobile app where they can sign up for classes, invite friends to join them for a martial arts session and even receive updates from your studio on a daily basis. 

It’s these small interactions that provide your members with the support and motivation they need, and ultimately, streamline your retention efforts.  

 

Better Outreach

Social media can be a powerful tool for supporting the growth of your martial arts studio. The main aim of any studio owner is to acquire and retain members. And social is the perfect medium to do so. Posting to Facebook, Twitter, and Instagram can certainly help increase the awareness surrounding your studio, but with a management platform, you can take those efforts a step further. 

With martial arts studio software, you can connect paid Facebook and Instagram campaigns, and receive the leads directly to your easy-to-use intuitive mobile app – making your life a little easier when it comes to managing leads. Get more potential customers into your studio with less effort. Sounds like a pretty good deal, right? 

 

Admin Made Easy

Operating a martial arts studio doesn’t come without its administrative tasks – onboarding, invoicing, managing, you name it. These tasks can be quite a hassle, and quite frankly, have the capability to drown you in work. 

Valuable time aside, these tasks require staff and other resources, which increase the cost of operation. Meaning, finding a way to work as efficiently as possible is key. Martial arts studio software can help with this and more. 

The platform can streamline all these tasks, manage records, schedules, and provide you with the time to focus on developing your business. Even more, it will enable you to reduce admin costs, by cutting out the risk of human error, as well as reducing resources needed to manually tackle administrative tasks. 

 

Conclusion

Owning a martial arts studio isn’t all fun and games. But that doesn’t mean the management side of things needs to be difficult. From scheduling, membership management, payments, to invoicing, and more, there’s no end to the ways that martial arts software can streamline your business. 

Automating your business processes can save time and resources, and provide you with more time to focus on strengthening your business. 

So, why not give it a go? 

Contact us today to find out how our platform can be tailored to your martial arts studio, and the benefits you’ll gain. 

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How Branding Positively Impacts Your Fitness Business, Part 2 https://arboxapp.com/2020/09/22/how-branding-positively-impacts-your-fitness-business-part-2/ Tue, 22 Sep 2020 08:43:29 +0000 https://arboxapp.com/?p=13425 In the previous article, we covered the basics of how branding can help you stand out from the crowd in the fitness world. Now, let’s take a deeper look at how branding your fitness business internally can help you grow even more.  Branding to Breed Familiarity Arbox offers a branded members mobile app, and as […]

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In the previous article, we covered the basics of how branding can help you stand out from the crowd in the fitness world. Now, let’s take a deeper look at how branding your fitness business internally can help you grow even more. 

Branding to Breed Familiarity

Arbox offers a branded members mobile app, and as we noted in the last article, it can do wonders to help create a sense of familiarity and community within your gym or studio. You can take our word for it, but here is some data to help understand just how crucial it can be. 

One of the most telling statistics in this regard is LEG (aka length of client engagement). You can learn more about this stat from our recent post, but in short, it’s the average number of months that your members stick with your business. This metric is very helpful in proving just how successful you are at retaining your members. Naturally, you’d like to have members last with you for years more than months so you’d like the number of your gym’s LEG to be as high as possible. 

We took a look at the clubs using Arbox daily and discovered that those using a branded app for their members enjoy a 20% increase in their LEG over businesses not using a branded app.

That means that members at clubs using a branded app stick around for more than two months longer than members of non-branded gyms and studios.

For a more practical understanding of this difference, think about it this way: would you like to worry about having members renew their memberships every year or every ten months? Are you going to keep those New Year’s resolution members until April or February? While two months may not seem like a big difference in terms of time, it can really manifest itself in terms of revenue. 

Simply put, with a branded app, your gym on average will earn two more months’ worth of revenue from your members over your non-branded competition. That’s pretty substantial. 

Let’s take this one step further and adopt a more micro approach when looking at the impact of branding. For nearly every type of fitness business, as the owner you want members to register for classes. It can be something that is for a certain percentage of your members or your entire business model. You’re constantly hiring new coaches with diverse skill sets, retooling your schedule and promoting daily and weekly class offerings to your members. But how often are they signing up? 

We crunched the numbers again to look into how gym and studio members are signing up for classes when presented with a branded app experience and the results were even greater than we expected. 

Clubs using a branded app experienced 4x more class registrations every month over those clubs presenting their members with the generic Arbox app.

When you have more registrations for your classes, your members are more engaged with your coaches and your club on a daily basis. You know that the classes you’re offering are desirable, the coaches are causing members to want to keep coming back and you’ve found the right audience. You can also understand where to place more or less focus in the coming months. With the right kind of branding your members will feel more connected and engaged and will ultimately stick around as paying members much longer. 

We can even take the numbers one step further and look at the percentage of registrations that gyms and studios are enjoying when using a branded app versus those that don’t. From a deeper dive into our data, we can see that classes across the board have a 10% higher attendance rate at clubs with branded apps. Again, branding is proving to be successful in bringing members to classes and filling out schedules more successfully than when a branded app isn’t utilized.

With all this data pointing so clearly towards the benefits of using a branded app for your fitness business, when will you get branded?

Take Your Fitness Brand to the Next Level

Now that you know the basics of branding for your fitness business, learn more about adding a branded members app for your business. Let Arbox help your branding: schedule a demo and a member of our team will help you get started. 

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How Branding Positively Impacts Your Fitness Business, Part 1 https://arboxapp.com/2020/09/17/how-branding-positively-impacts-your-fitness-business-part-1/ Thu, 17 Sep 2020 14:39:59 +0000 https://arboxapp.com/?p=13363 It’s no secret that the fitness industry is jam packed with so many different types of exercise clubs and studios available to the public. We’re not even talking about run-of-the-mill gyms. There’s CrossFit, yoga and pilates studios, MMA studios and of course more specific places like those focusing on functional or HIIT training. Even within […]

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It’s no secret that the fitness industry is jam packed with so many different types of exercise clubs and studios available to the public. We’re not even talking about run-of-the-mill gyms. There’s CrossFit, yoga and pilates studios, MMA studios and of course more specific places like those focusing on functional or HIIT training. Even within your given fitness genre, it can feel pretty crowded, which is why you need to find a way to stand out. 

The solution: growing your brand. 

 

The Role of Branding in Fitness

Branding. Sounds like a fancy word that marketers and influencers use to make what they do on a daily basis sound more exciting. But what does it really mean and how does it impact your business? And, more importantly, where does it fit into the fitness world? 

Due to the saturation of the market we mentioned above, it’s not enough anymore to just market and advertise your business to the world. You need to create a business that’s recognizable and helps you stand out from the crowd. Branding is the difference between managing a business that only would appeal to someone if they stumbled across it and a company that is sought out, and attractive to potential customers. 

Additionally, you might want to lean into your specific fitness genre when working on branding to appeal even more to potential customers as well as your own members. Creating a vibe, color scheme, merchandise and design of your gym or studio according to the type of members you have and the workouts they perform is crucial.

 

Turning Your Gym or Studio Into a Brand

One of the best ways that gym and studio owners can cultivate the right brand for their business is also the best way to interact with their members on a daily basis: their member app. The Arbox mobile members app enables members to easily book classes, interact with other members and receive updates and news directly from the club itself. 

But with a branded app, you have the ability to take that connection one step further. Your members won’t be downloading the Arbox app anymore, they’ll go to the app store and search for an app with your business name. It will have your colors, logo and style and will be available to anyone worldwide. Does it get any more personal or convenient than that? 

Your members will now be interacting with an app that is solely connected to your business and will feel that connection and closeness that will keep them coming back. 

 

Create a Lasting Connection

We’re just scratching the surface of how branding your gym or studio can help pay dividends in the long run. To learn more of how Arbox can help you grow, schedule a demo and a member of our team will help get you onboard.

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Making the Switch: How a New Management Platform Can Lead to Business Growth https://arboxapp.com/2020/09/15/making-the-switch-how-a-new-management-platform-can-lead-to-business-growth/ Tue, 15 Sep 2020 14:34:18 +0000 https://arboxapp.com/?p=13317 Odds are if you’re reading this article, you’ve realized your management platform isn’t doing much for your business. Maybe it’s not providing you the best visibility or it’s holding you back through its lack of automation. Let’s explore what an efficient management platform should help you with and how making the switch can benefit your […]

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Odds are if you’re reading this article, you’ve realized your management platform isn’t doing much for your business. Maybe it’s not providing you the best visibility or it’s holding you back through its lack of automation. Let’s explore what an efficient management platform should help you with and how making the switch can benefit your business.

Why Studio Management Software?

Today, the fitness industry is valued at approximately $100 billion. Clearly, business is booming and while it continues to grow, you can expect the number of fitness centers around the world to also pop up at the same rate.

With that in mind, it’s also important to note that 80% of Americans who join a gym tend to quit after five months. The bottom line, your gym or studio has a lot of competition, and if you don’t take the time to nurture your members, expect them to walk out the door.

So, how does this affect you as a fitness business owner?

Finding a way to streamline your efforts, a method that will guarantee the efficient running of your business, and clear up your time to focus on your members is crucial. However, just like anything else you may invest in, there is no ‘one size fits all,’ and software that may do wonders for one, may not cut it for your business needs.

So, what features should you look out for when picking the right studio management platform for you?

Streamlined Processes

Most likely, you’ve had your fair share of inefficient tasks and processes. Things like unhappy members, stressed employees, missed deadlines, increased costs and the like.

These are only some of the problems that dysfunctional processes can create. This is why it’s crucial to improve these processes as soon as possible. Otherwise, you can bet they will lead to the closing of your studio.

So, rather than dealing with these processes on your own, or delegating them to your staff, why not turn to our intuitive studio management software? It’s a one-stop-shop for everything you need. With our software, you can eliminate human error, save time, and guarantee your studio is running like a well-oiled machine.

Outcome: increased satisfaction for your staff and members, and increased revenue for your business. Sounds like a win-win, no?

Membership Management

Your members are the heart of your business. Therefore, ensuring they are satisfied at all times is extremely important.

No matter the size of your business, you have a vast number of tasks to handle daily. This, in turn, leaves you with very little time to ensure memberships are up to date, as well as keep your members satisfied – especially if you are handling everything on your own.

In these cases, studio management software makes all the difference. From helping you control your floor to preventing membership cancellations and opening communication with your members, you’re covered.

At Arbox, we make your life easier by letting our software do all the work. Our software helps you build long-lasting relationships with your members, opens the doors to member profiles and helps you tailor your studio to your members’ needs. At the end of the day, your members will be satisfied and will be coming back for more.

Insightful Reporting

It’s safe to say that you’re most likely under a lot of pressure to prove a ROI. Meaning, you’re probably constantly searching for new ways to become more efficient and reduce any wasted elements of your budget.

So, to ensure your efforts are worth the risk, time, and resources, it’s important to take a look at reports.

Insightful reporting provides you with key metrics into your business efforts, what’s working, and where there is room for improvement. With these key insights up your sleeve, you’ll be able to make more informed decisions, which will result in better business strategies, and in turn, returns.

This type of clean and reliable data is based on facts, ensures you’re not missing anything paramount and helps you accomplish your business goals, as well as your studio members’ goals.

Finishing Up

With these benefits, wouldn’t you agree that it’s worth going through the effort of switching software providers? We sure would.

At Arbox, we do all we can to provide you with a fully integrated solution that’s tailored to your business needs and leaves you with a higher profit margin. Interested?

We can help! Contact us today to discover how our intuitive platform can help streamline your business, facilitate growth, and take your fitness studio to the next level.

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Top Metric #7: Net Membership https://arboxapp.com/2020/08/31/top-metric-7-net-membership/ Mon, 31 Aug 2020 12:30:12 +0000 https://arboxapp.com/?p=11256 We’ve already explored how to monitor new and lost members in previous articles, and now we’re going to take the data one step further to net membership.  With a lot of members coming and going during the month, you need to know what your current total membership is at any given time. You also need […]

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We’ve already explored how to monitor new and lost members in previous articles, and now we’re going to take the data one step further to net membership. 

With a lot of members coming and going during the month, you need to know what your current total membership is at any given time. You also need to track where you stand after a month, a quarter or a year without having to subtract lost members from those who have just joined. There are several different ways for you to view this info.

One option is to view how many active members you have. Please note that in the Arbox platform, there is a differentiation between active members and active memberships. This is generally for gyms and clubs that offer family or group memberships. The main dashboard offers these numbers at a glance, as well as showing how many active punch card members there are. 

For a more detailed dashboard of net membership metrics, click on the “Insights” section of the platform where you will see the charts as shown above. These numbers tell you all you’d like to know about member activity and your net growth rate at any given time. 

Additionally, you can view full reports of both active members and active memberships either within the “Members” section or the “Reports” section of the platform. 

Use these various options to stay on top of your gym’s net membership within moments of opening the Arbox platform. 

If you’d like to know more about setting up your gym with the Arbox platform and seeing these numbers in action click here to schedule a demo with our team. 

To take your gym business even further, you can click here to schedule a call with a Two Brain Business mentor.

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Top Metric #8: Lifetime Value (LTV) https://arboxapp.com/2020/08/31/top-metric-8-lifetime-value-ltv/ Mon, 31 Aug 2020 12:30:06 +0000 https://arboxapp.com/?p=11258 We’ve come to our final metric in this series and we saved one of the most important for last. Lifetime value, or better known as LTV, is a metric that allows you to understand how much value each member provides your gym over the course of their time as a customer of yours. Let’s see […]

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We’ve come to our final metric in this series and we saved one of the most important for last. Lifetime value, or better known as LTV, is a metric that allows you to understand how much value each member provides your gym over the course of their time as a customer of yours.

Let’s see how well you were paying attention during the first few articles as we present the following formula:

ARM x LEG = LTV

LTV is a metric that can be understood on its own, but it also can easily be explained as the total of the monthly revenue from each member multiplied by the length of their engagement with your business. Don’t worry, we’re not saying it should cost an arm and a leg to figure out the LTV of each member.

You can view these metrics right in the main Arbox dashboard and get a better picture of how they work together. Specifically with LTV, you can quickly note where it currently stands and how it has changed since a month prior. Clicking on the LTV box will open up a more detailed report where you can view the change in your members’ LTV over any given period of time.

Let’s dive deeper into this data point. Why is LTV important? First of all, it tells you how much you’re earning from your members on an ongoing basis. However, more importantly, it helps direct your marketing and sales efforts by telling you how much you should be spending on acquiring new members. If your LTV is $708 as shown in the example above, then you know you should be spending less than that to bring in new members or it won’t be worth it in the long run. If you increase your overall LTV, that gives you the freedom to put more money into marketing and new leads.

If you’d like to know more about setting up your gym with the Arbox platform and seeing these numbers in action click here to schedule a demo with our team.

To take your gym business even further, you can click here to schedule a call with a Two Brain Business mentor.

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Top Metric #6: Lost Members https://arboxapp.com/2020/08/30/top-metric-6-lost-members/ Sun, 30 Aug 2020 12:30:40 +0000 https://arboxapp.com/?p=11253 In the previous article, we covered staying on top of new memberships, but of course there will be members who leave your gym and monitoring that metric is no less important.  Members are the lifeblood of your gym so we made it a priority to provide you multiple ways to stay on top of expiring […]

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In the previous article, we covered staying on top of new memberships, but of course there will be members who leave your gym and monitoring that metric is no less important. 

Members are the lifeblood of your gym so we made it a priority to provide you multiple ways to stay on top of expiring memberships and even take note when members are absent.

Right in the middle of the main Arbox dashboard is this red box alerting you about memberships that are about to expire at the end of the current month. You can reach out to these members with reminder notifications and messages about renewing their memberships or provide promotions and discounts to entice them to renew. 

Additionally, you have the count of how many members haven’t visited your gym in the past week. Clicking on this number opens a report about absentee members and with just two clicks, you can send them push notifications or SMS messages to engage them and bring them back to the gym. 

If you want to see more in-depth information about expiring memberships and the like, click on the “Reports” section in the platform sidebar. You’ll find a full section on “Inactive Members” where you can view several different reports: 

View memberships that have expired or were canceled as well as punch cards that have expired. You can also view inactive members who can easily be re-engaged via SMS messages in just a few clicks. 

To see simple numbers at a glance about lost members, visit the “Insights” section in the platform sidebar to view this mini dashboard:

In just a few moments you can easily understand how many members you’ve lost as well as how many memberships have been canceled or ended. 

The goal is to add new members to your gym, but keeping your current ones and understanding when and how you’re losing members is also essential to the future of your business. 

If you’d like to know more about setting up your gym with the Arbox platform and seeing these numbers in action click here to schedule a demo with our team. 

To take your gym business even further, you can click here to schedule a call with a Two Brain Business mentor.

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Top Metric #5: New Members https://arboxapp.com/2020/08/26/top-metric-5-new-members/ Wed, 26 Aug 2020 12:30:54 +0000 https://arboxapp.com/?p=11242 At Arbox, we talk a lot about growing and scaling your business, and adding new members is key to making that happen. In a previous article, we discussed how important it is to keep your current members engaged, but that doesn’t detract from the necessity of constantly looking to improve your overall numbers and client […]

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At Arbox, we talk a lot about growing and scaling your business, and adding new members is key to making that happen. In a previous article, we discussed how important it is to keep your current members engaged, but that doesn’t detract from the necessity of constantly looking to improve your overall numbers and client base.

Every month, one of your top KPIs (key performance indicators) should be how many new members were added. It’s also essential to know where these new members are coming from – are they leads who were converted into paying members? Did they come from social media or your other marketing efforts? Are they more “word of mouth” or drop-ins?

Sure, it’s great to see that you gained 100 new members this month, but it definitely helps to know which of your efforts are paying off and where you should put more emphasis in the coming months.

Within the Arbox platform, there is a robust reporting section that will help you understand and break down the data on your new members. Try out these reports to help discover all of your new members:

  • All active members
    • Open up this report that includes your entire database of members and filter the “Created On” tab by a recent date to see how many members have joined since that day
  • Converted leads
    • This metric appears on the dashboard and can also be opened up into a separate report to view how many leads have been converted during a given time period
  • Sales reports
    • Take a look at all of your sales over the past month or your desired time frame and filter by membership sales to see how many new memberships have been purchased

If you’re looking for a quick overview of your new members based on the above criteria (converted leads, sales, general overview), you can click on the “Insights” tab in the platform sidebar and see our detailed dashboard:

It’s up to you to bring in new members every month but rest assured that you have all the right tools to monitor your marketing and sales efforts whenever you need them.

If you’d like to know more about setting up your gym with the Arbox gym management platform and seeing these numbers in action click here to schedule a demo with our team.

To take your gym business even further, you can click here to schedule a call with a Two Brain Business mentor.

The post Top Metric #5: New Members appeared first on Arbox Management Platform.

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